Meet Tassel’s New AI Chatbot and SMS Tool

In February, Tassel launched its new AI chatbot and SMS tool to help schools better support students and guests during commencement season.

At Tassel, we help schools deliver the perfect graduation moment

Now, we’re making it even easier to simplify communication and reduce staff workload.

Instant updates. Fully customizable to your school

Your chatbot uses the latest AI models to deliver fast, accurate answers. And the best part? It’s fully self‑service. No more back‑and‑forth. No more waiting for updates. As the season moves forward, you can make changes to your bot in seconds. Add new details. Update event information. Adjust answers as plans evolve. You stay in control.

Your chatbot looks and feels like your institution. Customize colors, graphics, bot name, and introductory messages so students and guests know they’re in the right place. Every interaction reflects your brand and builds trust.

Save staff time during peak season

Commencement brings a flood of repeat questions. Instead of answering the same emails and calls, let your chatbot handle them.

At Cal State LA, staff saved approximately $3,780 per staff member during a 9‑week commencement period by using chat to answer repetitive event questions. That’s time and budget you can reinvest in creating a seamless ceremony.

Meet students where they are with SMS

Students are not always checking email. But their phones are always nearby. With SMS, you can give graduates a phone number to text your AI chatbot. They get quick, accurate answers in seconds, right from their phones. More access. Fewer missed messages. Better turnout.

Tassel is built to simplify graduation planning and reduce staff workload. With our AI chatbot and SMS tool, you can streamline communication, cut down on repetitive questions, and focus on what matters most: giving grads their perfect moment.