Tassel Terms and Conditions Agreement

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1. Introduction

This Tassel Terms and Conditions Agreement ("Agreement") is entered into between Development Cubed Software, Inc., dba Tassel, a California Corporation having its principal place of business at 303 W. Joaquin Ave., Suite 230, San Leandro, CA 94577, (the "Company” or “Tassel”) and Institution ("Client"), collectively referred to herein as the "Parties", effective as of the date of Client’s digital approval ("Effective Date").

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2. Definitions

"Affiliate" means a legal entity that controls, is controlled by, or is under common control with a party, where "control" is defined as owning more than 50% of the voting shares of such entity.

"Authorized User" means an employee or contractor of Client or its Affiliates that is provided access to use the Products and Services (as defined herein) covered by this Agreement.

"Ceremony" means a graduation, promotion, or other commencement ceremony held by Client for which the Company will provide the Products and Services set forth in this Agreement based on the Client’s chosen Tassel Package and Add-On items.

"Client" means the person, university, firm, company, or other entity named on this Agreement, including such party’s Affiliates, successors, and permitted assigns.

“Client Data” means information, data, and other content, in any form or medium, that is submitted, posted, or otherwise transmitted by or on behalf of Client or an Authorized User to the Company.

“Company IP” means any content of any kind embedded or shared through the Products and Services, Support Services, Documentation, and any and all intellectual property provided to Client or any Authorized User in connection with the foregoing. For the avoidance of doubt, Company IP does not include Client Data.

 “Documentation” means any user manuals, handbooks, and/or guides provided by the Company to Client that relate to the Products and Services governed by this Agreement.

"Effective Date" means the date all approvals to this Agreement have been received.

 “Graduate” means a student who has fulfilled all the necessary requirements set forth by an educational institution (which institution is the Client with respect to this Agreement) to receive a degree or diploma and is eligible to participate in a Ceremony.

“Estimate” means the document that Client uses to order the Product and Services delivered by Service Provider to Client based on the scope of Products and Services to be provided, and may be amended and restated by mutual agreement. 

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3. Tassel Products and Services

The Tassel Graduation Software Solution is comprised of a suite of products and services (the “Products and Services”) designed to facilitate and enhance commencement ceremonies and other events at and/or for educational institutions. 

3.1 Tassel Packages. Pursuant to the terms of this Agreement, the Client shall use the Estimate to select one of three tiers of Tassel Packages (each, a “Package”). Each Package shall include specific Products and Services and Tassel Support Services (“Support Services”). The specific Product and Services included in the selected Package are set forth in detail on Exhibit A. Based on the Client’s selected Package, the Company agrees to provide Client with access to the non-exclusive, non-transferable Products and Services included in the selected Package, including updates to such, solely for use by Authorized Users in accordance with the terms and conditions set forth herein, for the duration of the term of this Agreement (“Term”), as defined in Section 4 herein. The Client shall be invoiced for the selected Package on the Initial Invoice, as set forth in Section 5 herein.

3.2 Add-On Items. The Client may, but is not required to, order Add-On Items to accompany its selected Package. All Add-On Items are set forth in detail on Exhibit A. Any Add-On Items Client selects shall be included and set forth in detail on Client’s Final Invoice, as set forth in Section 5 herein.

3.3 Third-Party Products and Services. The Company may also, with advanced written approval from Client, market through its existing Products and Services infrastructure additional paid products and services from third-party providers and sellers (“Third-Party Products and Services”). Such Third-Party Products and Services may include curated sets of physical and digital products complementary to the graduation experience. For the purposes of this Agreement, such Third-Party Products and Services are not subject to this Agreement, but rather, to their own terms and conditions with such third-party participants. 

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4. Term and Renewal

4.1 Term and Renewal. This Agreement shall commence upon the Effective Date and continue for one (1) year ("Initial Term"). This Agreement shall automatically renew for successive one (1) year terms ("Renewal Terms") upon the anniversary of the Effective Date, unless terminated by either Party in accordance with Section 9 below. Collectively, the Initial Term and the Renewal Terms shall be referred to herein as the “Terms.”

4.2 Tier or Graduate Changes Prior to Renewal. In the event Client wishes to select a different Package or has a different estimated number of Graduates prior to a Renewal Term, Client shall inform the Company in writing of such changes at least thirty (30) days prior to the commencement of the Renewal Term.

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5. Invoices and Payments

5.1 Initial Invoice. After Client selects a Package on the Estimate and signs this Agreement, the Company shall issue to the Client an Initial Invoice that sets forth the details of and fees due for the Client’s selected Package. Fees on the Initial Invoice shall be based on the Package selected and the number of estimated Ceremonies and Graduates at Client’s Ceremony. All Add-On Items and Products and Services that cannot be determined for the Initial Invoice shall be invoiced in the Final Invoice, as defined below.

5.2 Final Invoice. Following a Ceremony, the Company shall issue to the Client a final true-up invoice (the "Final Invoice”), which shall contain the details of and fees due for any and all Add-On Items and/or Products and Services for which the quantity could not be determined prior to the Initial Invoice. In the event the actual number of Ceremonies and Graduates in a Ceremony exceeded the number of Graduates estimated prior to the Initial Invoice, the Final Invoice shall include any additional fees due based on the number of actual Graduates at the Ceremony.

5.3 Payment. Client shall pay the Initial Invoice in full within thirty (30) days of receipt upon signing this Agreement. Following the conclusion of Client’s Ceremony, the Company shall issue to the Client the Final Invoice via email, which Client shall pay in full within thirty (30) days of receipt of such Final Invoice. 

At the commencement of each Renewal Term, the Company shall issue a renewed Initial Invoice (“Renewed Initial Invoice”), which Client shall pay in full within thirty (30) days upon receipt of such Renewed Initial Invoice. In the event Client wishes to select a different Package or has a different estimated number of Graduates prior to a Renewal Term, Client shall inform the Company in writing of such changes at least thirty (30) days prior to the commencement of the Renewal Term.

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6. Billing Terms and Cancellation

6.1 Client agrees to pay the Initial Invoice upon signing this Agreement and agrees to pay all other Final Invoices and Renewal Initial Invoices within thirty (30) days of receipt, as set forth in Section 5 herein. In the event that payment is not received by the Company within ninety (90) days of Client’s receipt of an Invoice, Company reserves the right to suspend access to the Products and Services until payment is received.

6.2 In the event Client needs to cancel or postpone a Ceremony, Client shall promptly notify the Company in writing (a “Cancellation Notice”) via email. Client shall not receive any refund for payments made on any Initial Invoice or Renewed Initial Invoice, but may reschedule the Ceremony at no additional cost, provided that the Ceremony is rescheduled to a date that is within three (3) months of the original Ceremony date. In the event Client cancels a Ceremony within thirty (30) days of the original Ceremony, Client shall pay for any Add-On Items ordered prior to the Company’s receipt of the Cancellation Notice, including but not limited to any guest ticketing, audio/video recordings, media processing, and printing in progress. 

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7. FERPA Compliance

Company agrees to comply with the Family Educational Rights and Privacy Act ("FERPA") with respect to any Graduate data accessed, processed, or stored using the Products and Services.

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8. Data Security and Breach Notification

Company shall implement and maintain reasonable security measures to protect Client's data from unauthorized access, disclosure, alteration, or destruction.

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9. Termination

9.1 Either Party may terminate this Agreement upon written notice to the other Party if the other Party materially breaches any provision of this Agreement and fails to cure such breach within 14 days of receiving written notice thereof.

9.2 Upon expiration or termination of this Agreement, the Company shall immediately discontinue performance and/or creation/dissemination of the Products and Services and Support Services.

9.3 Upon expiration or termination of this Agreement, Client shall immediately discontinue use of any Company IP and, without limiting Client’s obligations as set forth herein, Client shall delete, destroy, or return all copies of the Company IP and certify in writing to the Company that the Company IP has been deleted or destroyed. No expiration or termination will affect Client’s obligation to pay all fees that may have become due before such expiration or termination or entitle Client to any refund.

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10. Commitment to Title IX, Americans with Disabilities Act (ADA), and WCAG Compliance

Company commits to ensuring that the Products and Services and Support Services comply with Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), and the Web Content Accessibility Guidelines (WCAG) to the extent applicable.

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11. Authorized Users

Client will keep its user logins and any passwords for the Products and Services and Support Services (collectively, “the Services”) confidential and will be responsible for all actions taken under an Authorized User’s account. Client shall use reasonable efforts to make all Authorized Users aware of this Agreement’s provisions as applicable to such Authorized User’s use of the Services, and shall cause Authorized Users to comply with such provisions. Client will comply with all applicable laws, rules, and regulations in connection with its use of the Services. Client will promptly notify the Company of any suspected violation of this Agreement by an Authorized User. The Company may suspend or terminate any Authorized User’s access to the Services upon notice to Client in the event that the Company reasonably determines that such Authorized User violated this Agreement.

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12. Restrictions

12.1 Client will not use the Services for any purposes beyond the scope of the access granted in this Agreement.

12.2 Client will not allow anyone other than Authorized Users to access or use the Services from Client’s accounts. Client will not and will ensure that its Authorized Users do not: (i) attempt to interfere with or disrupt the Services (or any related systems or networks) or use the Services other than directly for Client’s benefit; (ii) copy, modify, create derivative works of, or distribute any portion of the Services; (iii) rent, lease, resell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services; (iv) transfer any of its rights hereunder; (v) remove any proprietary notices from the Services; or (vi) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law.

12.3 In addition, Client will not, and will ensure that its Authorized Users do not, reverse-engineer or access the Services in order to build a competitive product or service or otherwise.

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13. Client Data

Client agrees that it has the legal right and authority to access, use, and disclose to the Company any Client Data. Client authorizes the Company to access, process, and use the Client Data as necessary to perform and fulfill its obligations hereunder.

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14. Intellectual Property Protection

The Services are protected by copyright, trademark, service mark, international treaties, and other proprietary rights and laws of the United States and other countries. Client acknowledges that, as between Client and the Company, the Company owns all right, title, and interest, including all intellectual property rights, in and to the Company IP. Client agrees to abide by all applicable intellectual property and other laws, as well as any additional copyright notices or restrictions contained in the Services. The trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of, or are proprietary to, the Company, with the exception of any trademarks, service marks, graphics, and logos provided by the Client for use in the Services, for which a limited license is granted to the Company for its use in connection with the terms of this Agreement. Client agrees not to reverse engineer, decompress, or disassemble any intellectual property or other Confidential Information of the Company’s. 

The Company reserves the right to temporarily suspend Client’s and any Authorized User’s access to any portion or all of the Products and Services if the Company reasonably determines that (i) there is a threat or attack on any of the Company IP; (ii) Client’s or any Authorized User’s use of the Company IP disrupts or poses a security risk to the Company IP or to any other customer or vendor of the Company; or (iii) Client or Authorized User, is using the Company IP for fraudulent or illegal activities. In the event of such temporary suspension, the Company shall use commercially reasonable efforts to provide written notice of any suspension to Client and to provide updates regarding resumption of access to the Products and Services following any suspension. The Company shall use commercially reasonable efforts to resume providing access to the Products and Services as soon as reasonably possible after the event giving rise to any suspension is cured. The Company shall have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Client or Authorized User may incur as a result of a temporary suspension.

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15. License

Other than the limited right to use the Services during a Ceremony, Client acquires absolutely no rights or licenses in or to the Services or any other information available on the Company’s website and/or through the Services, including, but not limited to text, images, photographs, illustrations, multimedia, charts, indexes, reports, studies, data, other posted materials and/or any attachments thereto.

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16. Reservation of Rights

All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including improvements thereto and rights in and to all applications and registrations relating to the Services (the “Intellectual Property Rights”) shall at all times be and remain the sole and exclusive property of the Company. All present and future rights in and title to the Services (including the right to exploit the Services and any portions of the Services over any present or future technology) are reserved to the Company for its sole and exclusive use. Except as specifically permitted herein, Client shall not use the Company’s Intellectual Property Rights or the Services, or the names of any individual participant in, or contributor to, the Services, or any variations or derivatives thereof, for any purpose. All Intellectual Property Rights created as a result of the Company providing the Services shall for all purposes belong to the Company.

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17. Confidential Information

17.1 “Confidential Information” means all confidential or proprietary information of a Party in any medium, including applications, reports, data information (including but not limited to student information, employee information, independent contractor information, grade transcripts, financial aid information, marketing, educations and business plans, business affairs, account configuration data, customer-generated tags and categories, usage and traffic metrics, and any other form of analytics or metadata collection, as well as all code and data related to configuring and operating software related to the Products and Services to the extent provided by a disclosing Party), and knowledge and information not generally known in the industry which provides a competitive advantage (including, without limitation, technology, computer programs, research and development programs, formulas, know-how, forecasts, sales and marketing methods, financing sources, customer and mailing lists, customer usages and requirements, financial information and all other confidential information, trade secrets and data). Confidential Information includes, but is not limited to, the Services’ source codes and all derivative works based thereon and all trade secrets related thereto, irrespective of whether such source codes, derivative works and trade secrets have been copyrighted. Neither Party shall have any obligation with respect to Confidential Information which:

a) is or becomes generally available to the public by any means other than a breach of this Agreement or the legal or contractual obligations of a receiving Party;
b) was already in the possession of the receiving Party prior to the date of this Agreement; or c) is independently acquired or developed by either Party without reference to any Confidential Information of the other Party.

17.2 The Parties agree to hold the other Party’s Confidential Information in strict confidence, to use it only for purposes of the Services, to protect it with the degree of care with which it protects its own Confidential Information (but not less than a reasonable degree of care) and to take all reasonable and necessary steps to ensure that such Confidential Information is not disclosed or distributed by its employees or agents in violation of this Agreement. Each Party’s Confidential Information shall remain its sole and exclusive property, and each Party expressly agrees to include, maintain, reproduce and perpetuate all notices or markings on all copies of all media comprising such other Party’s Confidential Information in the manner in which such notices or markings appear on such media or in the manner in which either Party may otherwise reasonably request.

17.3 Subpoena; Court Order; Other Legal Requirement. If a court of competent jurisdiction or any other governmental agency serves either Party with a subpoena or order or other compulsory instrument to disclose Confidential Information, the fact that Confidential Information has been made available to the receiving Party, or any of the terms of this Agreement, the receiving Party will: (a) provide the other Party with prompt written notice of the existence, terms, and circumstances surrounding such request or requirement; (b) consult with the other Party on the advisability of taking steps to resist or narrow that request; (c) if disclosure of Confidential Information is required, furnish only such portion of the Confidential Information as that Party’s counsel advises in writing that such Receiving Party is legally required to disclose; and (d) cooperate with the other Party in its efforts to obtain an order excusing the Confidential Information from disclosure, or an order or other reliable assurance that confidential treatment will be accorded to that portion of the Confidential Information that is required to be disclosed.

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18. Small Business Certification

The Company represents that it is a Certified Small Business under California Small Business Program, certification number 2025405. Client agrees to make commercially reasonable efforts to register the Company in any small business procurement program at Client’s institution, and to make commercially reasonable efforts to assist the Company in completing the Company’s enrollment in such programs, if one exists.

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19. Warranties

19.1 Warranty for Services. The Company warrants solely to Client that the Products and Services and Support Services will materially conform to the description set forth under the Agreement under normal use and circumstances when used consistently with the terms of this Agreement. As the Company’s sole and exclusive liability and Client’s sole and exclusive remedy for breach of the warranty set forth in this Section, the Company will use commercially reasonable efforts to modify the Products and Services and Support Services to correct any non-conformity.

19.2 Client Warranties. The Client hereby warrants and represents that it has and will continue to have full corporate power and authority and legal right to enter into and perform fully its obligations under this Agreement, and that any rights granted to Client under this Agreement do not and will not infringe or violate any intellectual property right of any third party or breach any contractual obligation binding upon Client.

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20. Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 19, THE PRODUCTS AND SERVICES AND SUPPORT SERVICES ARE PROVIDED “AS IS”, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE ACCURACY OR NATURE OF THE CONTENTS OF THE PRODUCTS AND SERVICES AND SUPPORT SERVICES, WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. CLIENT EXPRESSLY AGREES AND ACKNOWLEDGES THAT USE OF THE PRODUCTS AND SERVICES AND SUPPORT SERVICES HEREUNDER IS AT CLIENT’S SOLE RISK. THE COMPANY DOES NOT WARRANT THAT THE PRODUCTS AND SERVICES AND SUPPORT SERVICES WILL MEET CLIENT'S REQUIREMENTS OR THAT THE OPERATION OF THE PRODUCTS AND SERVICES AND SUPPORT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE PRODUCTS AND SERVICES AND SUPPORT SERVICES WILL BE CORRECTED.

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21. LIMITATION OF LIABILITY

21.1 Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY OR ANY OF ITS STOCKHOLDERS, OFFICERS, DIRECTORS OR AGENTS BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF OR CONNECTED IN ANY WAY WITH THE PRODUCT, OR THE COMPANY’S PERFORMANCE UNDER THIS AGREEMENT, OR USE OF OR INABILITY TO USE THE PRODUCT, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

21.2 Total Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY UNDER ANY LEGAL OR EQUITABLE THEORY (INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE) OF THE COMPANY OR ANY OF ITS STOCKHOLDERS, OFFICERS, DIRECTORS OR AGENTS UNDER THIS AGREEMENT EXCEED THE GREATER OF $25,000 OR THE AMOUNT PAID BY CLIENT TO THE COMPANY DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

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22. MISCELLANEOUS

22.1 Force Majeure. Except for fees due for Products and Services and Support Services rendered and received, neither Party will be in breach of this Agreement or liable to the other Party for any delay or default in performance where occasioned by any cause of any kind or extent beyond its control, including but not limited to, armed conflict or economic dislocation resulting therefrom; embargoes; shortages of labor, raw materials, production facilities or transportation; labor difficulties or strikes; civil disorders of any kind; action of any civil or military authorities (including priorities and allocations); fires, floods or other weather-related causes; telecommunications failures; Internet slow-downs; and accidents. The dates on which the obligations of a Party are to be fulfilled will be extended for a period equal to the time lost by reason of any delay arising directly or indirectly from any of the foregoing causes or from the inability of that Party, as a result of causes beyond its reasonable control, to obtain instruction or information from the other Party in time to perform its obligations.

22.2 Relationship Between the Parties. The Parties acknowledge and agree that the Company’s relationship with Client is that of an independent contractor. Client has no authority over the Company’s internal business affairs and decisions. The Company has no authority to act on behalf of Client other than as required to deliver the Products and Services and Support Services, and the Company shall not hold itself out as having any such authority. Nothing in this Agreement will be construed to create a partnership, joint venture, or agency relationship between the Parties.

22.3 Notice. Notices will be sent to the addresses set forth in the Estimate. The notices will be deemed to have been given upon: (i) the date actually delivered in person; (ii) the day after the date sent by overnight courier; or (iii) three (3) days following the date such notice was mailed by first class mail. An electronic copy of all notices sent to the Company shall also be sent to info@Tassel.com, which shall not constitute notice itself.

22.4 Counterparts; Electronic Signatures. This Agreement may be executed in any number of counterparts, each of which, when so executed, shall be deemed to be an original, and all of which shall together constitute a single instrument. The Parties hereby consent to the use of, and acknowledge the validity of, electronic signatures on industry-standard platforms.

22.5 Further Assurances. The Parties hereby agree to execute such other documents and perform such other acts as may be reasonably necessary or desirable to carry out the purposes of this Agreement.

22.6 Binding Effect. This Agreement shall bind and inure to the benefit of the Parties, and their respective successors, heirs, and permitted assigns.

22.7 Assignment. This Agreement shall not be assigned (other than by operation of law) in whole or in part by the Company or Client without the other Party’s prior written consent, and any attempted assignment without such consent shall be void; provided, however, that the Company may assign this Agreement to any third party acquiring all, or substantially all, of its assets. For the avoidance of doubt, a change of control of the Company shall not be deemed to be an assignment for purposes of this Agreement.

22.8 Governing Law; Submission to Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of law principles. Any legal suit, action, or proceeding arising out of or related to this Agreement or the licenses granted hereunder will be instituted in the courts of the State of California, and each Party irrevocably submits to the jurisdiction of such courts in any such suit, action, or proceeding.

22.9 Arbitration. Any controversy, dispute, or claim arising out of or relating to the Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope of applicability of this Agreement to arbitrate shall be resolved solely and exclusively by arbitration in accordance with the Federal Arbitration Act and administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. All arbitration proceedings shall be held in the state of California. 

22.10 Amendment and Modification; Waiter. No amendment to or modification of this Agreement is effective unless it is in writing and signed by an authorized representative of each Party. No waiver by any Party of any of the provisions hereof will be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, (i) no failure to exercise, or delay in exercising, any rights, remedy, power, or privilege arising from this Agreement will operate or be construed as a waiver thereof, and (ii) no single or partial exercise of any right, remedy, power, or privilege hereunder will preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

22.11 Severability. If any provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the Parties shall negotiate in good faith to modify this Agreement so as to affect their original intent as closely as possibility in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.

22.12 Entire Agreement. The Invoices and this Agreement comprise the entire agreement between the Parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral. In the event of any conflict between this Agreement and an Invoice, the Invoice shall govern.

Exhibit A: Packages and Add-on Items

1. Package: Each package is outlined with detailed summary of products and services. 

1.1 Core Package: The Core Package includes the following:

• Hub: Administrative and graduate websites; management of graduate data, registration, communications; reporting and analytics.
• Director: Software for live ceremony stage-crossing; live ceremony display and digital stage passes.
• Dedicated Support: Including support for graduates via email.
• Light Customization

1.2 Plus Package: The Plus Package includes the following:

• Hub: Administrative and graduate websites; management of graduate data, registration, communications; reporting and analytics.
• Director: Software for live ceremony stage-crossing; live ceremony display and digital stage passes.
• Dedicated Support: Including support for graduates via email.
• Name Announcements: Pre-recorded graduate names.
• Staff Check-In: Tool for efficient tracking of staff attendance.
• Integration: SSO & SFTP integration.
• Moderate Customization

1.3 Expert Package: The Expert Package includes the following:

• Hub: Administrative and graduate websites; management of graduate data, registration, communications; reporting and analytics.
• Director: Software for live ceremony stage-crossing; live ceremony display and digital stage passes.
• Dedicated Support: Including support for graduates via email.
• Name Announcements: Pre-recorded graduate names.
• Staff Check-In: Tool for efficient tracking of staff attendance.
• Integration: SSO & SFTP integration.
• Virtual Ceremony Website
• Slideshow highlighting each graduate’s achievements.
• Chatbot: AI-powered chatbot to handle a wide range of ceremony inquiries.
• High Customization

2. Add-on Items

The Client has the option to utilize Add-on Items throughout the term of this Agreement. The total cost of the Add-On Items will be calculated based on the Client’s actual utilization of these services.

• Cards: physical cards scanned before stage crossing
• Labels: physical labels scanned before stage crossing
• Tickets: digital guest tickets
• Recorded Scripts: pre-recorded announcement other than graduate name 
• Graduate Videos: video of graduate stage crossing
• Equipment (Packaged): physical equipment delivery including QR code scanner, cat cable and extender
• Re-Runs/Rushed Shipping: rush data, software, or shipping requests 
• Late Record: recording of graduate name requested after data deadline 
• Late Script: recording of script requested after data deadline 
• Customization Fee: fees associated with customizations

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